We were there with a large group, which I’m willing to allow some service issues for, since it’s tough serving about 20 people all at once. However, our orders were taken by group so it was divided up pretty reasonably. We were at a table of six.
We order donburi almost all the way around, except we had one Japanese pizza order, which sounded interesting. I received my chirashi probably 20-30 minutes at least if not longer, before anything else came out of the kitchen (my wife sent it back to be chilled since it was out so long). Next came the tempura and some of the other food including some fried rice. The Japanese pizza was nowhere to be seen.
The food was adequate. And I should have known better, but the sushi was not great. The tempura was no worse then anything I’ve had before, but the selection of tempura was lame – a mix of broccoli and shrimp with maybe a potato (?) or something. No carrot, no beans, nothing else in the vegetable department. The shrimp tempura, however, was slightly mushy.
After nearly an hour the Japanese pizza came out and was immediately returned because the dough was not cooked. At all. When queried they said the delay was caused by the time it takes to cook the dough. Clearly that was not the case. It is frustrating to be told the order was put in at the same time as the rest of the orders, yet when you finally receive the dish it clearly hasn’t been cooked properly and clearly was rushed to the table. It was replaced with some tempura which was fine.
The worst part, and the part that hurts the review, was after the meal we all felt sick to our stomachs, rendering us useless for almost two hours.
Suffice to say, we won’t be returning and I have warned off the rest of my friends.