I called ahead for a reservation for a friend and I. The person I spoke to on the phone recommended making reservations, and they had openings a few hours out. I made a reservation, left my name and number, and we showed up promptly.
After checking in, we noticed the host had already crossed our name off. Either someone already checked in or they marked us off, even though we showed up on time. He did try and hide the fact that he screwed up, by highlighting through my name again. He told me the wait would be about 20 minutes. After we showed up on time for our reservations. He didn’t admit a mistake or anything, just told us to have a drink at their bar. We sit down at the bar, no one is behind the bar, so we aren’t offered water or an alcohol menu or anything. At least give us a cup of water if you messed up.
About 10 minutes later, a loud Asian lady starting screaming at us to follow her and guides us to a table. She then starts yelling at everyone being seated that we need to sit shoulder to shoulder to each other since they are fitting two more people than the table normally holds. This indicated to me that they did give our reservation away to someone else and trying to shoehorn everyone into a cramped space was the last straw.
Me and my friend got up and told her that she could stop screaming at us, because there would be plenty of space with us gone. We ended up going to Ohjah, which had excellent service, great food, without having to deal with a host screw up and an old Asian lady screaming at us.