I came here twice in one week for teppanyaki , but I will never come back after the second time. The first time I came here, my experience was so awesome! The chef wasn’t that good at doing his little tricks, but he was still entertaining. It was during normal hours, and I fell in love with their fried rice and mushrooms.
Three days later, I came really late at night during their happy hour. We ordered about the same amount food like last time. The server told us it’s 50% off so we get half the portions, but it’s the same exact food as the normal menu. So we ordered twice as much.
Here comes the chef who looked at us like, “great some of my customers are 12 year olds.” Just because we look young, doesn’t mean you start downgrading your service (I despise servers like that, and yes, we do look like 12 year olds). I told him twice before he started that no onions on any of our food (my bf is allergic), and he said, “I’m going to put lots of onions.” He said it in a joking way, but I said it again after just to be sure. He started doing his thing, and he cooked fried rice for the other customers first WITH onions and then he used to same grill to cook our fried rice without cleaning it. The previous chef we had was not like that. He acknowledged our request, and he put us first. Our fried rice had onions…good thing we’re smart enough to check. He got even worse when it came to the veggies. He cooked the veggies all at once for everybody, and gave us veggies with onions. Then he goes, “It might have a little onion.” After that I was so done. I wasn’t going to complain anymore because to me this restaurant doesn’t exist. I was planning on taking my family here for my graduation dinner, but no thanks. He didn’t even give us any mushrooms…he gave all the mushrooms to everybody else. I love mushrooms. I thought we were supposed to get the exact same thing as regular menu. We paid the same amount we did for the regular menu. I hate this place with a burning passion. Please, train your chefs what “No onions!” mean, and how to provide service.